City of Pittsburgh**NOTE: THIS DATA STOPPED UPDATING AS OF TUESDAY FEBRUARY 4, 2025** The City of Pittsburgh has transitioned to a new 311 system. We will be working on a new data connection to the Regional Data Center in the near future. This data set shows 311 service requests in the City of Pittsburgh. This data is collected from the request intake software used by the 311 Response Center in the Department of Innovation & Performance. Requests are collected from phone calls, tweets, emails, a form on the City website, and through the 311 mobile application. For more information, see the 311 Data User Guide. For more information on 311 requests and [the differences between](https://docs.google.com/document/d/1yi0Gmru3ggM72vRd-ECuvfrD77Tx-HUR6W5Hkd_bLJ4/edit#heading=h.x8a8ap5tuinz) the current and historical versions of the 311 data tables below, see the [311 Data User Guide](https://docs.google.com/document/d/1yi0Gmru3ggM72vRd-ECuvfrD77Tx-HUR6W5Hkd_bLJ4/edit#heading=h.1hngvfw5xcyc). _If you are unable to download the 311 data due to a **504 Gateway Timeout error**, use this link instead:_ https://tools.wprdc.org/downstream/29462525-62a6-45bf-9b5e-ad2e1c06348d311-dataengWestern Pennsylvania Regional Data Center Open DataPublicCivic Vitality & Governance311 Data ArchiveDatasetsPennsylvania--PittsburghPennsylvaniaLast Modified: 2025-12-19