Cleveland GISDescription 311 is a City of Cleveland program for reporting complaints and submitting service requests for non-emergency issues, such as potholes or problems with trash pickups. For emergencies, dial 911. This dataset includes 311 requests filed since 2/29/2024. All records filed before 2/29/2024 are archived. To view the list of archived 311 requests, click here . More information on Cleveland 311 can be found at https://www.clevelandohio.gov/311 . Please note: Prior to the new system launching on 9/4/2024, some dates in the closed_date field may reflect a later timestamp than the actual closure date. This dataset is featured in the following app(s): Cleveland 311 Request Explorer Cleveland 311 Service Request Report Data Glossary See the Attributes section below for details about each column in this dataset. Update Frequency Daily around 7:00 AM EST Contacts 311 or Open Data TeamArcGIS FeatureLayerhttps://hub.arcgis.com/datasets/7ed7b5f316fc40e99b10dbcffde4ebbe_0engCity of Cleveland Open DataPublic311 Service Requests [Ohio--Cleveland]Web servicesOhio--ClevelandOhioLast Modified: 2026-01-08