911 Behavioral Health Diversion [Baltimore, Maryland] Full Details
Full Details
- Title:
- 911 Behavioral Health Diversion [Baltimore, Maryland]
- Description:
- On June 16, 2021, the City of Baltimore launched a 911 Diversion Pilot in collaboration with a community-based service provider, Baltimore Crisis Response, Inc. (BCRI), to divert two behavioral health call types to start: PSYCH ALERT (non-suicidal and alert) and SUIC ALERT (suicidal and alert).The central mission of the 911 Behavioral Health Diversion project is to match individuals to the most appropriate and available resource. Individuals experiencing a behavioral health crisis will be connected to a crisis hotline staffed 24/7 by trained mental health professionals. Co-response occurs when patients are connected to the crisis line and there is some degree of response by BPD or BCFD resources. Although the 911 Diversion Pilot is an immediate step, the City intends to expand 911 diversion beyond behavioral health responses - such as considering improved use of peer supports, housing opportunities, and community-based youth diversion.Data Dictionary field_name description data_type range_of_possible_values example_values callDateTime Date and time of 911 call Date 9/26/2021 17:14 responseType Diversion: Incident involved BCRI AND BPD nor BCFD were involved (BCFD disposition of "cancelled" still counts as diversion) Co-notification: incident involved BCRI AND BPD and/or BCFD also involved (at least two agencies involved, may be all three) AND call was not returned to dispatch from BCRI (i.e. an escalated diversion) Escalated Diversion: Incident involved BCRI AND Call was transferred back to 911, BCFD or BPD response was requested Unable to Divert: (there was intent to involve BCRI but something prevented a clean diversion or co-notification.) Caller declined to be transferred to BCRI OR BCRI was unavailable (911 was likely put on hold and caller and/or 911 hung up before BCRI became available) OR Caller hung up before 911 could begin transfer OR Caller hung up or call was disconnected during hand-off or before BCRI could initiate conversation OR Caller specifically requested BCFD or BPD response OR 911 specialist requested response in narrative No Attempt/Not Eligible: Call does not meet any of the criteria for the other categories Category attemptedDiversion Incident involves BCRI True/False Yes, No eligibleDiversion Incident is of an eligible diversion call type (PSYCH ALERT, SUIC ALERT) True/False yes, no eligibleByNarrative Incident does not include an additional ineligibility reason (no second or third party calls, violence/weapon involvement, and/or medical calls) True/False yes, no involvedAgencies Agencies involved in incident Category BCRI BCFD BPD finalResolution Combined fields for call status Free Text Entry BCRI Referred to MCT run, MCT Response, fireCallTypeOriginal Incident initiating 911 call in Baltimore City Fire Department (BCFD) database Category PSYCH ALERT policeCallTypeOriginal Incident initiating 911 call in Baltimore Police Department (BPD) database Category SUIC ALERT fireCallTypeFinal Incident closing 911 call in Baltimore City Fire Department (BCFD) database Category PSYCH VIOL WEAP policeCallTypeFinal Incident closing 911 call in Baltimore Police Department (BPD) database Category FAMILY DISTURB callerDeclinedBCRI Whether 911 caller declined being connected with Baltimore Crisis Response, Inc. (BCRI) True/False yes, no policeReportWritten Whether a police report was written if BPD was on scene True/False yes, no bcriCallDateTime Date and time of 911 call transfer to BCRI crisis hotline Date bcriCallLength Duration of call with Baltimore Crisis Response, Inc. (BCRI) in minutes Number 11 bcriMctOutcome Outcome of referral for BCRI Mobile Crisis Team Category Caller declined MCT bcriDisposition Status of BCRI call Free Text Entry General Closure policeDistrict Baltimore Police district Category Central, Northern CSA Baltimore Neighborhood Indicators Alliance (BNIA) Community Statistical Area based on US Census tracts Category Southern Park Heights
- Creator:
- Baltimore City
- Resource Class:
- Datasets
- Resource Type:
- Vector data
- Date Issued:
- 2022-01-19
- Place:
- Access Rights:
- Public
- Format:
- Shapefile
- Language:
- English
- Date Added:
- 2022-11-30
Location